Policies

Shipping Policy

CaseNova LLC ships orders after payment is confirmed. Delivery timing depends on destination and carrier availability.

Local customers in the Kansas City area may choose store pickup at 10 E 13th St, Kansas City, MO 64106. We will confirm when an order is ready.

Shipping rates, if any, are shown during checkout when a shipping method is selected. If a package arrives damaged, contact us at (983) 216-8724 or hello@casenova.shop within 7 days of delivery.

This page describes our general approach and may be updated as fulfillment options expand.