Unused CaseNova products in original packaging may be returned within 14 days of delivery for a refund or exchange, subject to inspection.
Opened screen protectors and items showing wear, damage, or missing parts may not qualify for return. If an item arrives defective, contact us so we can review a replacement.
To start a return, email hello@casenova.shop or call (983) 216-8724 with your order details. Refunds are issued to the original payment method after the return is received and approved.
In-store exchanges can be arranged at 10 E 13th St, Kansas City, MO 64106 during posted hours when stock allows.